Frequently Asked Questions

Bloom Bug currently has one location at 12689 72 Ave, Surrey, BC V3W 2M7.

Bloom Bug is licensed in British Columbia, Canada. We carry liability, disability and worker’s compensation insurance with total coverage of $2 million. Sure it may seem excessive; and yes, that policy was difficult and expensive to get, but we believe our clients should have complete peace of mind when we are working in their home.

Yes we can! Visit our testimonials and references section on this website. You may also want to check third party reviews on websites such as Google, Facebook, Instagram and more.

We are a very specialized business, dealing in 4 services only i.e. Bug Screens / Fly Screens, Retractable Screens, Window Blinds / Coverings, Walk in Shower Doors and Home / Business Painting. This helps us to provide top quality services to our clients.

Our primary focus is on home renovation in the Greater Vancouver Area (GVA), but we have done more than a few tenant improvements for commercial clients throughout the GVA. Give us a call to find out how we can help you and your business.

Before you get started, you’ll no doubt have lots of questions to ask.

Questions like: how feasible is this, what process do we follow, how much will it cost. Our approach is to gather some basic information over the phone to see if we are a good fit, then schedule an in-person consultation to meet you personally and ask (and answer) the deeper questions. After this meeting, we may recommend a feasibility study to firm up an estimate. We’ll do a pre-renovation agreement, which includes written specifications, the scope of work, and the master schedule. Once the proposal is accepted, down-payment received, renovation can begin.

Simply complete our online form and we will get back to you in 1-2 business days.

Our design consultations are free of charge whether at your home, place of business or our showroom. Usually our labor proposals are free too. There are exceptions to this last rule, however, which would be discussed with you during your free consultation.

We accept Interac E-Transfer, cheques and cash as forms of payment.

Typically, once a contract is signed the client makes a deposit to commence the project. The deposit is used to cover the cost of services and materials purchasing required to complete the first phase of the project.

A contract is further broken down into milestone payments. Depending on the size of the project, there will be scheduled payments that are based on a certain scope of work to be completed. An Invoice / Receipts will be issued for all transactions processed.

Our quotes are very detailed and the prices within them are firm. However, with any home renovation, there are occasionally unexpected costs that occur once a project has started. Our team keeps in mind the original budget discussed and we will always discuss extra charges before proceeding!

No. At present, we don’t offer this service.

Absolutely. Each renovation project is assigned a supervisor who is tasked to handle any issues or questions that may arise. We welcome open dialogue with all our clients.

We will do our best to minimize disruptions in your home during renovations. However, it is difficult to anticipate how much disruption will be necessary until the project is underway. Our team will maintain full transparency and communicate with you as the remodel unfolds.

We pass on the manufacturer’s warranty for all materials we purchase for our clients. Some of these are lifetime warranties.

Yes and no. We do not have architects on staff, but we have relationships with top architects and architectural firms. We do have interior designers, kitchen designers, project managers, and various trade professionals on staff.